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Versatile experiences |
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Developing ideas
¬ Achieving goals
The road to success
¬ Process assistance
Team of experts
Experience
Personal data
¬ Lectures & teachings
¬ Publications & studies
News |
My experiences range from working with founders to cooperations and networks to medium sized production plants in the following branches of trade:
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Occupational health and safety
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Banking sector
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Building trade
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Clothing industry
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Consulting services
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Power and utility industry
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Business start-up and organisation consulting
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Cooperation, succession
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Health care providers
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Handcraft
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Art and culture
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Plastics processing
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Networks
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Public services and administration
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Textile industry
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Field of education
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Advertising
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Social services
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Domestic construction and administration
I would be more than happy to name reference clients and supporting measures for consultation. |
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© Barbara Gronauer, 2003-2010 |
DOMESTIC CONSTRUCTION AND ADMINISTRATION
Employees became acquainted with a differentiated customer focus and
interviewed the visitors to their offices. In doing so, the customers experienced
attentive consulta-tion; their suggestions were incorporated into the
conception of new services.
PUBLIC SERVICES AND ADMINISTRATION
Formerly communal rooted employees only reluctantly switch to the
„free economy“. After they were able to process the shock with adequate
guidance, the realisation of their ideas and improvements helped
develop a motivated perspective.
PLASTICS PROCESSING
Project development and implementation for a target group specific product:
idea, business plan, concept, patenting, cooperation, tool making,
commencement of production, advertising, distribution setup, and sales.
HANDCRAFT
If the selection of the successor is emotionally instead of factually rooted,
external objectification helps question one’s own point of view. It is also a
good move in order to secure the existence of the organisation after the
transfer.
COOPERATION, SUCCESSION
In cooperations strategy and partners must suit each other. Thorough
profiling, mutual analyses of potential and business processes and trial
measures have already helped service providers and also crafts enterprises
minimise their risk.
BUSINESS START-UP AND ORGANISATION CONSULTING
Strategy coaching for marketable offers, for the development of the
own work structure and operational procedures, practical training in
self-management and in new client acquisition has already helped
designers, consultants, craftsmen and artists secure their livelihood.
BANKING SECTOR
The quality department practiced the emotional handling of unsatisfied
customers and also passed this knowledge onto their colleagues.
The customers’ impulses ended up in idea management, the rate of
complaints decreased by 90%.